Delete Account Request

Warning! Before proceeding to delete your account, please carefully read all the FAQs provided here. Orbaic will not be responsible for any loss.

How many days does it take to complete the account deletion? +

The account deletion process is completed within 90 days from the date your request is submitted.

If I delete my account, can I request to recover it back? +

Yes, To recover your account, you must submit a request within 90 days of the deletion date. If no request is made within this period, the account will be permanently deleted and cannot be restored. For assistance, please contact our support team by emailing delete@orbaic.com or via Telegram by searching for @orbaictech for quicker support.

Do I lose all my tokens if I delete my apps? +

Yes, all your mined ACI tokens will be forfeited after the 90-day account deletion period. However, if you recover your account within this timeframe, you will retain all your tokens.

Can I register again with the same email? +

Yes, you can use the same email to start again after the 90-day final deletion period. Before this period expires, your account will remain disabled, and you will not be able to access it unless you contact our support team. For faster assistance, please email delete@orbaic.com or reach out via Telegram by searching @orbaictech.